Terms In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at Sri LankaReciprocity.com/privacy/. All such terms are hereby incorporated by reference into these Terms of Service.

Access and Use of the Service

        Your Registration Obligations: You may be required to register with any of the Websites in order to access and use certain features of the Service.  If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service’s registration form.  Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering.  In addition, if you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.

Mobile Services: The Service includes certain services that are available via a mobile device (collectively, the “Mobile Services”). To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. By using the Mobile Services, you agree that we may communicate with you regarding srilankavisaonline.com and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your srilankavisaonline.com account information to ensure that your messages are not sent to the person that acquires your old number.

Service Regulation

The regulation surrounding the Sri Lanka Reciprocity Fee is subject to change without notice. srilankavisaonline.com is not responsible for such changes or for any delay or loss relating to such changes. .

srilankavisaonline.com will not be liable for any costs, damages, and expenses from any fault or cause whatsoever, and including but not limited to liability for changes in travel, travel interruption, or prevention or limitation of travel and resulting expenses and costs, whether such damages, expenses or costs be incidental, direct, consequential, special, exemplary, or otherwise, and including but not limited to loss of profits or income, in excess of the Sri Lanka Visa service fees paid by customer for visa processing, regardless of circumstances, whether or not srilankavisaonline.com had knowledge that such damages might be incurred and whether or not srilankavisaonline.com may be, or may be responsible for, a contributing cause.

srilankavisaonline.com will not be responsible in any respect or for any amount for delay or loss caused by events that we cannot or do not control, including but not limited to weather conditions, acts of God, war, acts of public enemies, civil commotions, strikes, or acts or omissions of public authorities (including the government website being down).

srilankavisaonline.com is not responsible for the actions or inaction of the Government of Sri Lanka officials and personnel. srilankavisaonline.com is not and shall not be responsible for the actions and inactions of the Government of Sri Lanka. Processing time for the tourist visa for Sri Lanka Reciprocity Fee is quoted by us as approximations based on our experience with the Government of Sri Lanka website. srilankavisaonline.com is not and shall not be responsible for processing times.

Visa requirement for Sri Lanka regarding the Sri Lanka Reciprocity Fee is established by the Government of Sri Lanka and is subject to change without notice. While srilankavisaonline.com strives to provide complete and current information, we cannot guarantee that the information supplied is the most complete and current. srilankavisaonline.com is not and shall not be responsible for such information.

Once a travel visa application is processed, we have a strict no-refund policy. However we will provide a refund under our 100% approval guarantee if your visa application is rejected.

Non-refundable tickets or reservations should not be purchased until the Sri Lanka Reciprocity Fee is secured and in your possession.

Conditions of Use

        User Conduct: You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service.  You agree not to (a) use the Service in any unlawful manner (including without limitation in violation of any data, privacy or export control laws) or in any manner that interferes with or disrupts the integrity or performance of the Service or its components, or (b) modify, adapt or hack the Service to, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks. 

When we send you your visa for Sri Lanka, it is important that you immediately verify that all the document information is correct and that your passport is valid for 6 months from the start of your trip. The Sri Lanka Reciprocity Fee is sent by email and is also accessible in your personal area. srilankavisaonline.com is not responsible for clients who fail to receive the email due to spam or incorrect spelling of the email address.

Fees: To the extent the Service or any portion thereof is made available for any fee, you may be required to provide srilankavisaonline.com information regarding your credit card or other payment instrument. You represent and warrant to srilankavisaonline.com that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. If you dispute any charges you must let srilankavisaonline.com know within sixty (60) days after the date that srilankavisaonline.com charges you. We reserve the right to change our prices. srilankavisaonline.com may choose to bill through an invoice, in which case, full payment for invoices issued in any given month must be received by srilankavisaonline.com thirty (30) days after the mailing date of the invoice, or the Services may be terminated. Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection. You shall be responsible for all taxes associated with the Services other than U.S. taxes based on srilankavisaonline.com’s net income.

Apple-Enabled Software Applications srilankavisaonline.com offers Software applications that are intended to be operated in connection with products made commercially available by Apple Inc. (“Apple”), among other platforms. With respect to Software that is made available for your use in connection with an Apple-branded product (such Software, “Apple-Enabled Software”), in addition to the other terms and conditions set forth in these Terms of Service, the following terms and conditions apply: srilankavisaonline.com and you acknowledge that these Terms of Service are concluded between srilankavisaonline.com and you only, and not with Apple, and that as between srilankavisaonline.com and Apple, srilankavisaonline.com, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof. You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the App Store Terms of Service. Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS Product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service. Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software. Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software to you, if any; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, which will be srilankavisaonline.com’s sole responsibility, to the extent it cannot be disclaimed under applicable law. srilankavisaonline.com and you acknowledge that srilankavisaonline.com, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. In the event of any third party claim that the Apple-Enabled Software or the end-user’s possession and use of that Apple-Enabled Software infringes that third party’s intellectual property rights, as between srilankavisaonline.com and Apple, srilankavisaonline.com, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. If you have any questions, complaints or claims with respect to the Apple-Enabled Software, they should be directed to srilankavisaonline.com as follows: help@srilankavisaonline.com

srilankavisaonline.com and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third party beneficiary thereof.

Intellectual Property Rights

        Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws.  Except as expressly authorized by srilankavisaonline.com, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service.  In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods.  If you are blocked by srilankavisaonline.com from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address).  Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited.  The technology and software underlying the Service or distributed in connection therewith are the property of srilankavisaonline.com, our affiliates and our partners (the “Software”).  You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software.  Any rights not expressly granted herein are reserved by srilankavisaonline.com.

The Sri LankaReciprocity.com and srilankavisaonline.com name and logos are trademarks and service marks of srilankavisaonline.com (collectively the “srilankavisaonline.com Trademarks”). Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to srilankavisaonline.com. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of srilankavisaonline.com Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Sri LankaReciprocity.com and srilankavisaonline.com Trademarks will inure to our exclusive benefit.

        Third Party Material:  Under no circumstances will srilankavisaonline.com be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content.  You acknowledge that srilankavisaonline.com does not pre-screen content, but that srilankavisaonline.com and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, srilankavisaonline.com and its designees will have the right to remove any content that violates these Terms of Service or is deemed by srilankavisaonline.com, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

        User Content Transmitted Through the Service:  With respect to the content or other materials you upload through the Service or share with other users or recipients, including reviews, comments and other content (collectively, “User Content”), you represent and warrant that you own all right, title and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein.  By uploading any User Content you hereby grant and will grant srilankavisaonline.com and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Service or the promotion, advertising or marketing thereof, in any form, medium or technology now known or later developed. 

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Service (“Submissions”), provided by you to srilankavisaonline.com are non-confidential and srilankavisaonline.com will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

You acknowledge and agree that srilankavisaonline.com may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of srilankavisaonline.com, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

        Copyright Complaints : srilankavisaonline.com respects the intellectual property of others, and we ask our users to do the same.  If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify srilankavisaonline.com of your infringement claim in accordance with the procedure set forth below.

srilankavisaonline.com will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to srilankavisaonline.com